How to Increase Website Engagement During the 2020 Pandemic & Recession
Online user behavior has changed. Consumer behavior is in a state of flux as people adapt to a world remarkably different from the one they are accustomed to. In March, Google reported that searchers’ immediate needs were accessing government instructions and shop closure information, food, short-term jobs and financial relief. A month later, another Google report shows that searchers are shifting the focus to mobile usage and continuing education, government help programs, and digital banking.